FAQs

What do you do?

Based in Dewsbury we cover the surrounding areas 6 days a week, we offer removals, house clearances and office clearances.

Are you registered with the Environment Agency?

Yes we are registered with Environment Agency, our waste carriers license number is CB/NE5197HX

Are you insured to do your work?

How soon can you collect my waste?The sooner you contact us, the quicker we will be able to book a mutually convenient time to collect your items, we may even be in your area the same day, we can also book a 2 hour time slot so you don’t have to wait in all day, weekend collections are also available by prior appointment

Can I get a fixed price over the phone?

Yes, sometimes we can give a fixed price over the phone and you can pay by card. In these circumstances we will require a list of items to be collected, if you are not quite sure we can normally give an estimate price and on arrival we will always give an exact price before we start work

Do I have to be in when you come to collect my waste?

If you know exactly the items you want collecting you can pay in advance over the phone. If you then leave the items in a location close to the road we will be able to remove them without anybody needing to be in. We will either leave/email or post you the waste collection certificate. Alternatively you can leave a key with a neighbour or we can collect a key from a local estate agent

What methods of payment do you take?

We take all forms of payment: cash, cheque, (with card), or online bank transfer / PayPal when appointment is booked or you can pay when we arrive.

Will you make a mess?

Our team will aim to make no mess at all, we carry dust sheets and containers for carrying waste, our clothes are kept clean to minimize transferral of dust.

Why shouldn't I just hire a skip?

Because we are better and cheaper than a skip, no need for skip permits, or other people filling your skip, we arrive, do all the loading and clean up before leaving you with the waste transfer note, leaving you to enjoy your new space, junk free.

Can you take all hazardous items?

No, legally we aren’t able to carry certain waste items such as hazardous chemicals and materials.

What happens to my rubbish when you take it away?

We do our best to recycle as much as possible by passing good items on to organizations that will benefit from these items, at a reasonable price, sorting and recycling as much of the other material as possible